Got questions? We’ve got the answers!
Is Kartra PCI and GDPR compliant?
Absolutely! Kartra is 100% PCI and GDPR compliant, using payment-gateway-sanctioned industry best practices to ensure that your shopping experience, and that of your customers, is a safe one.
“PCI security standards are technical and operational requirements set by the PCI Security Standards Council (PCI SSC) to protect cardholder data. The standards apply to all entities that store, process or transmit cardholder data – with guidance for software developers and manufacturers of applications and devices used in those transactions.
The Council is responsible for managing the security standards, while compliance with the PCI set of standards is enforced by the founding members of the Council, American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc.” (From “PCI DSS Quick Reference Guide” published by the PCI Security Standards Council™)
In other words, Kartra is as secure as a secure platform can be in this day and age. And as security standards and capabilities evolve, you can be sure that Kartra will be among the first platforms to incorporate them.
What platforms and services does Kartra replace?
Are you ready? Here’s the entire list:
- Email marketing campaign platform
- Marketing automation platform (letting you build and automate your sales funnels)
- Marketing page builders (landing pages, squeeze pages, sales pages, thank you pages, product launch pages, checkout pages, video sales letter pages, and more)
- Membership portal builders
- Shopping carts
- Online form builders
- Split testing and link tracking software
- Calendar and appointment scheduling software
- Helpdesk ticketing systems, including live chat
- Video hosting (with advanced marketing features)
- Affiliate management system
- Campaign analytics platform
- Custom programming to integrate your various marketing software platforms — Kartra seamlessly integrates all of the above already
- Graphic designers — Kartra’s professional, stunning templates designed to convert — for pages, emails, forms, and more — take care of that for you
Best of all, Kartra’s tools are not merely basic versions. Oh, no. In fact, each Kartra tool is absolutely full-featured, giving you the functionality of the leading platforms in each individual category — plus effortless integration with all of Kartra’s other full-featured tools. It’s the most complete yet easy-to-use online business solution you’ll find anywhere.
What else is included?
Kartra not only gives you a complete suite of integrated sales and marketing tools that make it easy to build your emails, pages, opt-in forms, checkouts, and sales funnels. Kartra actually gives you complete sales funnels too — pre-built, beautifully designed and professionally copywritten by renowned internet marketing experts — ready for you to customize and activate in just minutes.
Kartra also gives you a complete set of ready-to-use, stunning design templates for creating new emails, pages, checkouts, opt-in forms and more. Between Kartra’s ease of use and all the done-for-you marketing assets we’ve included, you can literally launch your entire online business in just a few hours with Kartra.
Do I need design skills?
Instantly give your marketing assets that polished, professional look with Kartra’s wide variety of gorgeous templates for pages, emails, and forms.
Our team of expert graphic artists and internet marketing gurus have crafted these stunning designs to help you attract the most customers and maximize conversions effortlessly. It’s like having an elite marketing agency creating your assets for you — without any of the cost.
Easily customize these templates with your own copy, images, and colors, and launch your marketing assets in just minutes. No design skills needed.
Are You Ready To Join the Kartra Revolution?
What are the system requirements?
Kartra is software hosted in the cloud, a.k.a. Software as a Service (SaaS). Which means we host the software for you. And you don’t have to download a thing. All you need is an internet-connected computing device (Mac, Windows, Chromebook, Linux PC, even most of the latest tablets), and a recent version of any of the major browsers (Chrome, Firefox, Safari, Opera, etc.). Then, simply navigate to app.kartra.com, log in with the credentials you received when you subscribed, and start building your online marketing machine!
Do my pages have to be hosted on Kartra?
Not at all. Kartra gives you several hosting options.
First of all, if you have your own domain name we have good news for you: you can plug it into Kartra so your landing pages, checkout pages, membership sites, helpdesk portals, etc are indeed displayed under your domain name.
Needless to say, Kartra also offers robust, reliable hosting for your Kartra-built pages. You can launch your online business presence right away without needing any other internet hosting account.
Plus, if you have your own internet hosting account and want to host your pages on those servers, that’s easy too.
Kartra generates straight HTML code for every page you build in Kartra. Just upload that code in a .html file via FTP to your host server and your page will become live. Whenever you make changes to a page, simply save a new .html file from Kartra and replace the previous one on your server via FTP.
And, if you have a site on WordPress, Kartra also gives you a one-line JavaScript code for every Kartra page. Just paste this code into a blank WordPress page and publish. Your Kartra page will be part of your WordPress site, and look exactly as you designed it in Kartra. Better still, whenever you make any updates to your page in Kartra, those updates will automatically be made in your WordPress page.
Are You Ready To Join the Kartra Revolution?
How secure is Kartra?
So it was essential to us that Kartra have the most robust security measures available. And take every precaution to ensure the security of your data — and your customers’ data.
We start with a direct, secure, encrypted (256-bit) connection directly from your customers to your payment gateway. Customer payment information is tokenized — a fancy term that means that at no time does any customer payment data ever touch our servers. We never store it, and we never see it.
All the data you store in your account – including the personal information you collect about your leads and customers, is protected by multiple firewalls and Cloudflare security. On top of that, there is no central Kartra database to hack. Every Kartra user account has its own, isolated database. That means it’s practically impossible for anyone to breach Kartra and run off with “everyone’s data”.
Finally, Kartra is extremely reliable too! Today’s internet-driven businesses run 24/7. Any downtime is lost money. So we’ve gone the extra mile to ensure the reliability of Kartra for your business. Kartra’s infrastructure runs on the best — top-tier storage and delivery providers including Rackspace®, Amazon, and SendGrid®. This is your assurance that Kartra will be there for you, day in and day out.
Can I cancel or change plans anytime?
Kartra gives you a convenient, budget-friendly monthly subscription model with the lowest prices you’ll find for such a combination of online marketing tools in one platform. You can cancel or change your subscription at any time in our convenient Billing self-service portal.
Why is your pricing so good?
That’s the million-dollar question, isn’t it? Maybe what we really should be asking is, “Why does other software cost so much?”
Because truly, in this day and age, there is no sane reason for you to have to pay hundreds or even thousands of dollars a month on multiple apps to get the minimum necessary functionality you need to run your online business.
Nor should you have to spend the time to research hundreds of apps to find the right combination for your business, learn how to use each app, and spend money on programmers to integrate them so they can share data. Again, in this day and age, that’s just insanity.
After struggling ourselves to try and find a viable solution for our business and coming up empty, we decided to do something about this.
Since we were already an expert cloud software company (having produced the wildly popular and successful WebinarJam and EverWebinar platforms), we put our resources to work crafting a truly affordable platform that any marketer can use to grow their business, profitably.
But that wasn’t enough in our book. This platform also had to be very easy to use. And fully integrated to provide you with truly useful, actionable analytics.
And after three years of solid development, we are proud to be able to offer you the first true all-in-one eCommerce and marketing platform that gives you everything you need to launch and run your business — at a price that is refreshingly sane.
Which package should I choose?
Kartra offers you different packages to best meet your business needs and your budget. The packages differ primarily by the number of contacts and monthly email sends, amount of monthly bandwidth, and number of marketing assets you can have. Otherwise, all four packages give you complete access to Kartra’s amazing assortment of tools, features and benefits. There are no extra-cost “add-ons”. With Kartra, you get everything from the start, no matter which package you choose.
Which package is right for you? The one that matches your size of business — the number of leads, monthly email and bandwidth volume and number of marketing assets you’ll need. And with Kartra’s easy monthly subscription model, you’re never locked into a package.
Of course! Connect Kartra with many of the platforms you know and use for your business, including many popular payment gateways, membership platforms, email marketing platforms, SMS, Zapier, and more. We’re continually adding more integrations too.
Do I need coding skills?
Absolutely not!
Kartra’s simple drag-and-drop interface and menu wizards let you do everything without any code whatsoever — from designing and launching your marketing pages, emails, forms and checkouts; to configuring your products, shopping carts, helpdesk, videos, and affiliate program.
Kartra makes it even easier for you with its wide variety of gorgeous, pre-designed templates for pages, emails, and forms, getting you going even faster with practically no effort.
With Kartra, anyone, regardless of experience, can easily build a complete online business presence in just a few hours. No code required!
Can I use my own domain?
Of course. Kartra gives you the option to use any domain you own to point to your Kartra-hosted pages. All you need to do is adjust a few settings in the cPanel of your internet host account. It takes just a few minutes to complete the configuration, and we provide you with complete help documentation to explain how to do it. You can easily do it yourself, or let your webmaster or IT person do it for you.
